1. Modifications to Terms

1.1 We retain the authority to alter any aspect of our Service at any time without advance notice. You are responsible for reviewing these Terms periodically to stay informed of updates. Continued use of the Service after any changes constitutes your acceptance of the updated Terms. The revision date at the top of this page reflects the most recent amendment. If you object to any changes, you must cease using our Service immediately.

2. Service Overview

2.1 Our platform enables users to produce visual content through artificial intelligence models and machine learning technologies. Users may generate images, graphics, illustrations, and other visual media from text-based prompts or additional inputs, subject to the capabilities and tools offered by the platform.

3. Eligibility Requirements

3.1 You must use our AI tools in compliance with all applicable laws and regulations. Access is restricted to individuals who are at least 18 years of age or who have attained legal majority in their jurisdiction.

3.2 By using our Service, you represent and warrant that you have the legal capacity to form binding contracts.

3.3 Access to our Service is strictly prohibited from the following regions: Afghanistan, Cuba, Iran, North Korea, Syria, Russia, Belarus, Crimea, Donetsk, Luhansk, Myanmar, Central African Republic, China, DR Congo, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, and Zimbabwe. This list may be updated at our discretion.

4. Account Registration and Security

4.1 These Terms take effect upon completion of your registration, during which you will provide personal data to be stored in our systems.

4.2 We may decline registration requests where we detect potential policy breaches, suspicious activity, unverifiable identity, or duplicate account creation.

4.3 Only one active account per person is permitted. Users whose accounts were previously suspended must resolve all pending matters before opening a new account.

4.4 You bear full responsibility for all activity under your account. Sharing of login credentials is not allowed. You must promptly notify us of any suspected unauthorized access.

4.5 We may suspend accounts temporarily if we have reason to believe that account information is inaccurate or that these Terms have been violated.

4.6 We accept no liability for damages arising from unauthorized use of your account.

4.7 We may revoke access immediately if we identify security threats, rights violations, or breaches of applicable law.

4.8 Accounts that remain inactive for 30 or more consecutive days may be permanently deleted along with all associated data.

5. Permitted and Prohibited Conduct

5.1 Use of our Service must conform to these Terms and all relevant laws. The following activities are expressly prohibited:

• Using the Service from restricted territories
• Reverse-engineering, disassembling, or tampering with our AI infrastructure
• Reselling or sublicensing our Service without written permission
• Deploying our Service for commercial or political campaigns without prior authorization
• Interfering with or degrading the performance of the Service
• Using bots, scrapers, or similar tools to harvest data
• Impersonating another person or entity
• Uploading harmful, illegal, or offensive content
• Engaging in harassment, discrimination, or abusive behavior
• Disrupting the experience of other users

5.2 We reserve the right to remove content or suspend access for policy violations at any time, with or without advance notice.

6. Reporting Violations

6.1 You agree to comply with all Terms and related policies. If you wish to report a violation, please write to [email protected] and include:

• A detailed account of the suspected violation
• The exact location of the content in question (with URLs where possible)
• Your full contact information
• A good-faith statement confirming the accuracy of your report

6.2 Enforcement actions may include warnings, content removal, usage restrictions, or account suspension.

7. Payments and Internal Balance

7.1 Our platform uses an internal balance system ("Account Balance") for purchasing products, services, and digital content. One unit of Account Balance corresponds to 1 EUR.

7.2 You may fund your Account Balance using supported fiat currencies (EUR, USD, GBP, etc.) or other available payment methods. Currency conversion is applied at the prevailing exchange rate at the time of the transaction.

7.3 All prices displayed on the platform are denominated in Account Balance units (1 unit = 1 EUR).

7.4 To fund your balance or make purchases, you may need to supply payment details such as credit card information, billing address, and related data.

7.5 Only payment methods listed on the platform are accepted. By completing a payment, you confirm that you are authorized to use the chosen method and that the information provided is correct.

7.6 We may refuse or cancel transactions due to product unavailability, pricing errors, or payment issues.

7.7 Order confirmations and delivery details are sent to the email address linked to your account. Fulfillment may take up to 14 calendar days from payment confirmation. If an order cannot be completed, it will be cancelled and the corresponding amount refunded to your Account Balance.

8. Balance Top-Up

8.1 Your Account Balance can be replenished via the account dashboard or other channels we may introduce.

8.2 Top-up operations are handled by external Payment Service Providers. By using this feature, you also agree to the terms of the respective provider.

8.3 IMPORTANT: Account Balance funds are exclusively for use within our platform. They cannot be withdrawn, transferred to third parties, converted back to fiat currency, or used elsewhere. By adding funds, you acknowledge that the balance holds no value outside of our platform.

8.4 Further guidance on the top-up process may be published directly on the platform.

9. Refunds

9.1 Refund requests may be submitted within fourteen (14) calendar days of the original payment date. A refund will be considered in the following cases:

• No portion of the topped-up balance has been used for purchases
• Ongoing technical issues with a purchased digital product that remain unresolved after 5 business days following a support request
• Unauthorized charges verified through our internal investigation
• Demonstrable billing mistakes such as duplicate charges or overcharges
• Fraudulent or irregular activity warranting a refund for security or legal purposes

9.2 Consumers located in the EEA, UK, or Switzerland are entitled to cancel a digital content purchase within 14 days of delivery without stating a reason.

9.3 This cancellation right expires once you explicitly consent to immediate access to the digital content and acknowledge the waiver of your cancellation rights. If your balance has been funded but not spent, a refund may still be requested.

9.4 To request a cancellation or refund, contact us at [email protected].

9.5 Approved refunds are processed within 14 days of confirmation, though this may extend to 30 days depending on the payment provider. Refunds are returned via the original payment method unless mutually agreed otherwise, at no extra cost. For unused balance refunds, the original fiat currency and the exchange rate at the time of the refund apply.

10. Intellectual Property

10.1 All materials on this platform — including text, graphics, images, software, and code — are owned by Stugna s.r.o. or its licensors and are protected under applicable intellectual property legislation.

10.2 Use of any trademarks or branding displayed on the platform without prior written consent is strictly prohibited.

11. Indemnification

11.1 You agree to defend, indemnify, and hold harmless Stugna s.r.o. from any and all claims arising from: (i) your use of the Service; (ii) any breach of these Terms; (iii) violation of any third-party rights.

12. Disclaimer of Warranties

12.1 The Service is provided on an "as is" and "as available" basis. We make no representations or warranties regarding accuracy, reliability, or uninterrupted availability. All implied warranties are disclaimed to the fullest extent permitted by law.

13. Limitation of Liability

13.1 Under no circumstances shall we be liable for indirect, incidental, special, or consequential damages arising from your use of the Service.

13.2 You acknowledge and accept all risks associated with using the platform, including any interactions with third-party content.

13.3 Our aggregate liability shall not exceed the total amount paid by you in the six (6) months immediately preceding the event giving rise to the claim.

14. Governing Law and Jurisdiction

14.1 These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic. Any legal proceedings shall be brought exclusively before the competent courts in Slovak Republic. Nothing in these Terms restricts your mandatory consumer rights under local law.

14.2 Residents of the EEA or Switzerland may also use the EU Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr.

15. Miscellaneous

15.1 No failure or delay by us in exercising any right under these Terms shall operate as a waiver. Any waiver must be in writing.

15.2 Nothing in these Terms creates an employment, agency, or partnership relationship between the parties.

15.3 These Terms constitute the complete agreement between you and us, superseding all prior arrangements and understandings.

15.4 This Agreement remains in force until terminated by either party. Termination does not affect rights or obligations accrued prior to that date. Clauses intended to survive termination shall continue to apply.

16. Contact Us

For any questions or concerns regarding these Terms and Conditions, you may reach us at:

E-pasts: [email protected]
Pasta adrese: Račianska 88 B, Bratislava, 831 02, Slovenská Republika